PERSONAL DATA PROTECTION POLICY AND COOKIES

PERSONAL DATA PROTECTION POLICY

QUIES processes your personal data in compliance with the General Data Protection Regulation 2016/679 of 27 April 2016 (“GDPR”) and the French law no. 78-17 of 6 January 1978 relating to information technology, data files and civil liberties, as amended.
This personal data protection policy (hereinafter referred to as the “Policy”) sets out our rules relating to the personal data we collect, process and use.
We therefore invite you to read it carefully in its entirety so that you know and understand our personal data protection practices.
Our Policy may be updated at any time and these changes will take effect immediately. We therefore invite you to refer to it regularly so that you are aware of the latest version available.
By using our website oldquies.yuriandneil.eu/en/ (hereinafter referred to as the “Website”), you declare that you accept the terms of this Policy. This Policy applies to all personal data that you directly or indirectly provide to us. If you do not agree with the terms of the Policy, please do not use our Website.

1. General information

The personal data controller is QUIES, a simplified joint stock company with capital of 1,001,500 euros, whose registered office is located at 4 rue Ambroise Croizat 91120 – Palaiseau, registered with the Evry Trade and Companies Register under number 775 683 899.

In accordance with current regulations, QUIES has also appointed a Data Protection Officer (DPO) who can be contacted at the following addresses:
– By post: QUIES – Data Protection Officer – 4 rue Ambroise Croizat 91120 – Palaiseau
– By e-mail: dpo@quies.com

2. Data collection channels, type of data collected, legal basis and purposes of processing and retention periods

Data collection channels and Purposes

While browsing the website oldquies.yuriandneil.eu/en/

Via the contact forms available on the Website

– Data collected

– IP address and that of your device, information collected by cookies

– Surname, first name and e-mail address

– Legal basis for data processing

– Consent via the cookie management banner

– Consent

– Purposes of processing

– Knowledge of the User, analysis of connection and browsing data.

Communication with Customer Service and Commercial Services
Processing requests, complaints or answering questions about products.

Duration
2 years or as long as it takes to process a dispute
This data is collected fairly; no data is collected without the individuals knowing or being informed.

In order to meet its administrative, legal, accounting and tax obligations, the data collected may be archived and retained beyond the aforementioned periods, in accordance with current legislation.
Furthermore, regardless of the retention period required to achieve the purpose of the data processing, it may be justified for us to archive your data for a limited period of time, in a secure manner and with restricted access, for various reasons:
• To comply with a legal obligation to retain data (for example, retention of personal data for accounting purposes is 10 years).
• To protect ourselves against any liability claims arising from the processing of your personal data. In order to manage pre-litigation and litigation, we may archive your data for evidential purposes during the period in which we could be held liable (duration of the related statute of limitations: civil, commercial, etc.).
Once the statutory retention period has elapsed and the statute of limitations for any legal action has expired, your personal data will be deleted or anonymised.

3. Data recipients

To the extent necessary, personal data collected by QUIES may be passed on to other recipients such as:
– companies in the Chabrières Holding group, to which QUIES belongs,
– marketing, advertising and promotion agencies,
– website hosting companies.
In any event, QUIES does not transfer personal data to third parties outside the European Union.

4. Data security

In our capacity as data controller, we take all reasonable precautions to preserve the security and confidentiality of your personal data by implementing organisational, technical, software and physical measures and we require our partners and service providers to do the same. In particular, QUIES uses a certified service provider for order payments.
Access to your personal data is restricted in order to prevent unauthorised access, modification, interference, loss and/or misuse. However, despite our best efforts, we cannot guarantee the perfect security of transmission or storage of your personal data on the Internet as the Internet is not a sufficiently safe and secure environment.

5. Use of personal data in connection with Social networks

QUIES is not responsible for the unlawful collection or processing of personal data by the social networks we use, such as Facebook, Instagram and YouTube.
The information collected by QUIES on its own behalf in connection with social networks is governed by these conditions. QUIES is not responsible for any subsequent use made of your data by the social networks on their own behalf.
We invite you to consult the personal data protection policies of our various partners (e.g.: Facebook, Instagram, etc.) to find out exactly what information is collected by these third parties. You can also configure the access to and confidentiality of your data directly on the social networks.

Social plug-ins or modules
« Our website uses social “plug-ins” or modules. These include the “share” buttons of third-party social networks such as Facebook, X, Google+, etc., that you can find on our Website.
They allow you to share information from our Website with your friends on social networks. When you visit a page on our Website containing social plug-ins or modules, a connection is established with the servers of the social networks (Facebook, Twitter, etc.), which are then informed that you have accessed the corresponding page on our Website, even if you are not connected to your Facebook account. For example: If you are connected to a social network while browsing our Website, the social networks to which you are connected may mention your visit in your social network account.
If you do not want the social networks to publish your actions resulting from the plug-ins in your social network accounts, you must disconnect from your social networks before visiting our Website.

6. Personal data relating to minors

Our Website is intended for adults or minors who have authorisation from their legal representative to place an order on our Website.

7. Exercising your personal data protection rights

In accordance with personal data protection regulations, you can exercise your rights (access, rectification, deletion, opposition, limitation and portability where applicable) and define the fate of your personal data “post mortem” by post: QUIES – Data Protection Officer – 4 rue Ambroise Croizat 91120 – Palaiseau (France) or by e-mail: dpo@quies.fr.
A reply will be sent to you within 1 month of receipt of the request.
In order to process your request, we may ask you to provide us with a copy of an identity document, which will be used solely for identification purposes.
You also have the right to lodge a complaint with the French Data Protection Commission (Commission Nationale de l’Informatique et des Libertés, CNIL), in particular on its website www.cnil.fr.
Finally, you can exercise your right to access and rectification of your personal data at any time from your account (excluding data collected indirectly).

COOKIES

1. What is a cookie?

A “cookie” or “tracer” is a small file created and stored in your browser’s memory on the hard disk of your device (computer, tablet, mobile phone) when you visit a website, read an e-mail or install or use software or a mobile application. Cookies make it possible to temporarily store anonymous information about the use and users of a website. Cookies play an essential role and enable us to improve and personalise your browsing experience on our Website.

2. How do I manage my cookies?

You can manage cookies by clicking on the cookies information banner when you first connect to our Website or by configuring your browser software.
You can configure your browser software so that cookies are stored on your terminal or, conversely, so that they are rejected, either systematically or depending on the sender. As the configuration of each browser is different, we invite you to go to the help menu of your browser to find out how to modify your cookie preferences.

3. Where do cookies come from?

Cookies may be placed by QUIES or by third parties.
These are cookies placed on your terminal by QUIES (or by its service providers on behalf of QUIES) for the purposes of browsing our website and optimising and personalising our website services.

Cookies issued by Social networks
« QUIES may include social network applications on the Website, which allow you to share content from the Website with other people or let them know that you have visited the Website or share your opinion on the content of the Website.

The purpose of these social network cookies and buttons is to enable users to use the functionalities of the various platforms and, in particular, to share pages and content via these third-party social networks. They also enable the social networks to target the advertising they display on their platforms.

Information related to your browsing may also be collected by social networks for the purposes of targeting advertising on their own behalf via cookies that are placed when you browse our website. The data transmitted is browsing data (pages visited, products viewed, etc.) and purchase data (products purchased, etc.).
QUIES does not control the process used by social networks to collect information relating to your browsing on the Website. We therefore invite you to consult the personal data protection policies of these social networks to familiarise yourself with the purposes of use, in particular advertising, of the browsing information that they may collect thanks to these application buttons. These protection policies should, in particular, enable you to exercise your choices with regard to these social networks, in particular by configuring your user accounts for each of these networks.
You can withdraw your consent by configuring your choices in your browser or in our cookie manager.
The issue and use of cookies by third parties are subject to the personal data protection policies of these third parties.  »

Cookies issued by third-parties
The Website may contain cookies issued by third parties (advertising agencies, audience measurement companies, etc.) which, during the period of validity of these cookies, enable them to collect browsing information relating to Terminals consulting the Website, in particular in order to measure the effectiveness of paid search engine referencing campaigns.

4. What cookies are issued?

The following cookies are issued for the purposes described:

Browser cookies, necessary for operation of the Website
These cookies are necessary for the operation of our Website. They enable you to use the main functions of our Website (for example, using the shopping basket or accessing your account). Without these cookies, you will not be able to use our website normally. These cookies are placed by QUIES and only concern the operation of our Website; they do not require the Internet user to be informed or to give consent in advance in order to be placed on his or her terminal. »
« Analytical cookies, necessary for audience measurement:
These are cookies that allow us to know the use, the volumes of traffic and use as well as the performance of our Website. These cookies enable QUIES to improve the interest, ergonomics and functioning of the services offered on the website (for example, the number of visitors to our Website, the time spent on the page, etc.).

Functional cookies to personalise your experience:

These are cookies that enable us to identify information on the website that may be of interest to you in order to personalise your experience on our website (for example, reminding you of the last products you viewed, storing the items in your basket before continuing your purchases). They also enable you to benefit from our personalised advice and promotional offers based on your browsing origin (for example if you come from our partner sites). They may also be used to provide you with features that you have requested (e.g. my favourite shop, my personalised advice, etc.). In order to personalise your shopping experience, we may associate browsing data processed by cookies with data from our customer databases relating to your account or your purchases on our website.

Social network cookies and buttons

The purpose of these social network cookies and buttons is to enable users to use the functionalities of the various platforms and, in particular, to share pages and content via these third-party social networks. They also enable the social networks to target the advertising they display on their platforms.
For more information on the use of your personal data in relation to social networks, and since social network cookies are managed by the publisher of the social network website, we invite you to consult the confidentiality policies of the third-party social networks concerned. »